Confidentiality and Privacy
All work is treated as strictly confidential and will not be divulged to third parties, directly or indirectly. All employees of Smarter Business Support sign a confidentiality agreement and will be subject to our disciplinary procedure should this be breached.
The confidentiality of information entrusted to ourselves, in whatever format, will be safeguarded.
All work undertaken will be securely stored and held centrally for 6 months, unless requested otherwise by the client. No employees of Smarter Business Support will hold any record or correspondence relating to any task they undertake, unless requested otherwise by the client.
Smarter Business Support is registered under the Data Protection Act 1998 as a Data Controller. Our registration number is Z2402271. More information regarding the Data Protection Act and your rights can be accessed in the web site of The Information Commissioner's Office: http://www.ico.gov.uk
We collect basic contact details of our customers and prospective customers. This information will be used to manage customer accounts and tasks as well as to send relevant information that we feel would benefit the client, unless requested otherwise.
Smarter Business Support has the appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel this site is not following its stated information policy, you may contact us on:
Tel. +44 (0)7979211557
Mandleston House, Sunderland, SR2 0EG